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Accident Tips

We created this page to help walk you through one of life's most stressful situations.

Where you just in an accident?

Avoid a common mistake by using our guide below.  Most drivers make costly, long-term decision errors immediately following an accident as fear gives way to anger and frustration

  • What's the first thing to do?

    Calm down.

    A calm and informed reaction to an accident will reduce your chances for additional grief and expense.

  • Exchange Information

    Exchange information with the other driver(s), including driver’s license numbers.

    Get the driver’s name, address, telephone numbers and name of insurance company. Also, list any passengers and witnesses.

  • Don't rush to admit fault

    Avoid any extensive discussions at the scene about who is responsible for damage.

    If the other person admits responsibility, offers a money settlement and you accept, any future claim against the driver may be compromised. You or the other party may later find damage and bodily injury not apparent at first.

  • Tow to KCC

    Tow your car to either King Collision Center.

    (or drive to either location, if vehicle is operating safely)

    For Pembroke:

    For Plymouth:

  • Get to Safety

    Move your vehicle to a safe place.

    Then stop and identify yourself to the other driver. (Some local statutes may require the vehicle be left as is.) If it can’t be moved, turn on the hazard lights.

    Seek medical help.

    If you or other parties require it.

    Notify the police.

    Tell them who you are, where you are, and explain any obvious or claimed injuries.

  • Police Info

    Get police names & badge numbers

    Get contact information from any police officers who arrive at the scene.

    If there are injuries or extensive damage, the police should file a report.
    Ask to get a copy of the police report.

  • Take photos & notes

    Write an accident description as soon as possible.

    Include weather conditions, estimated speeds, and as much precise information as you can observe.

    Take photographs.

    Capture footage of the location as well as plenty of images of the vehicles themselves.

  • Notify your Insurance

    Notify your insurance company of the accident.

    Be as timely as possible.