ABOUT YOUR REPAIR

You just want your vehicle back, right?

WE GET IT.


That’s why we’re always working to streamline our repair process by investing in the latest technology and providing our technicians with the best industry training to ensure that your vehicle get repaired in the fastest time possible.

To learn more about the steps involved in your repair, view the slideshow below:

GENERAL INFO

  • All repairs will be completed by ICAR trained technicians.
  • Our Appraisers will work with your insurance company to ensure that your vehicle receives a complete, high-quality repair.
  • Log on to AutoWatch and follow your vehicle through our repair process in real-time. You will receive regular status updates from us via phone, text or email
  • Daily pictures of your vehicle will be uploaded onto our website for you to see
    (You should always feel free to call or email us with any questions).
  • If anything should delay your repair (for example: back ordered parts, insurance approval, waiting on paperwork, etc.), you will be made aware of these delays as they happen.
    The reason for any delays will be thoroughly explained to you, as will the steps we’re taking to get you back on the road as fast as possible.
  • We stand behind our repairs with a free lifetime written warranty.
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